Disclaimer — Friend in the Cloud

Disclaimer

Last updated: March 2026

Please read this disclaimer carefully before using Friend in the Cloud. This platform is designed to support, not replace, real human connection and professional care.

1. Not a Medical or Mental Health Service

Friend in the Cloud is an AI-powered companion platform designed for emotional support, personal reflection and conversation. It is not a medical service, mental health treatment, therapy, counselling or crisis intervention service.

Nothing on this platform constitutes or replaces professional medical, psychological, psychiatric or therapeutic advice, diagnosis or treatment.

2. Not a Crisis Service

If you or someone you know is experiencing a mental health crisis, suicidal thoughts, self-harm urges or any other emergency, please contact emergency services or a crisis helpline immediately.

💙 Crisis Resources — Help is available right now

  • Australia: Lifeline 13 11 14 · Beyond Blue 1300 22 4636
  • United States: 988 Suicide & Crisis Lifeline — call or text 988
  • United Kingdom: Samaritans 116 123
  • Thailand: Department of Mental Health 1323
  • International: befrienders.org

3. AI Limitations

Our AI companions are powered by large language models. While they are designed to be helpful and empathetic, they:

  • May occasionally provide inaccurate or incomplete information.
  • Do not have genuine emotions, consciousness or lived experience.
  • Cannot replace human connection, professional advice or real relationships.
  • Should not be relied upon for decisions involving health, safety, legal or financial matters.

4. Emotional Wellbeing

We have designed Friend in the Cloud to support your independence, not create dependency. However, if you find yourself relying on the platform in a way that concerns you, we encourage you to speak with a qualified mental health professional.

This platform is dedicated to the memory of Joshua. We care deeply about the wellbeing of every person who uses it.

5. Marketplace Content

Community-created companions in the Marketplace are created by users of the platform. Friend in the Cloud reviews listings for quality but does not guarantee the accuracy or completeness of information shared by community companions.

6. External Links

Our platform may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.

7. No Guarantees

We do not guarantee that use of Friend in the Cloud will result in any specific personal, emotional or psychological outcomes. Results vary by individual.

8. Indemnification

By using Friend in the Cloud, you agree to indemnify and hold harmless Friend in the Cloud, its founders, employees and partners from any claims arising from your use of the platform.

9. Contact

Questions about this disclaimer? Contact us at [email protected] or visit our contact page.